The Retainful loyalty integration for Shopify. Cart recovery emails that know what the customer has earned.
Retainful recovers abandoned carts and runs lifecycle email. Yuko sends it your customer and loyalty data. A recovery email can then name what the customer already has waiting.
The sync runs one way, from Yuko into Retainful.
Customer attributes for filtering and personalisation, plus the same 25 loyalty events every other Yuko connector carries.
Twenty-five events, the same catalogue the Klaviyo and Omnisend connectors use. Every connector draws from one shared event list.
You choose which of these Yuko forwards.
Retainful already sends the cart email. The loyalty attributes decide what it can say.
The recovery email already goes out. The points balance lets it name what the customer has waiting, instead of only showing the cart again.
“Your cart is still here, and so are your 480 points. That is $9 off if you finish today.”
Why it works: it adds a reason to come back that the cart alone does not give.
Filter a campaign on the VIP level attribute, so your best customers get a different sequence from a first-time buyer.
“As a Gold member you already have free shipping on this order. It is waiting whenever you are.”
Why it works: discounting a loyal customer gives away margin you did not need to spend.
Retainful can send loyalty emails using the attributes, and so can Yuko. Running both means customers get everything twice.
“Retainful for cart abandonment. Yuko workflows for points reminders and level changes.”
Why it matters: duplicate sends are the most common problem after connecting a second tool.
Get your API key from your Retainful account. In your Shopify admin, go to Apps → Yuko Loyalty → Integrations → Retainful and paste it. Customer attributes flow into Retainful from that point.
Divide the work. Use Retainful for cart abandonment and lifecycle email. Use Yuko workflows for loyalty messages such as points reminders and level changes. Do not run the same automation in both.
Every tool Yuko connects to, by category.
It sends Yuko customer and loyalty data into Retainful, so you can use it in abandoned-cart and lifecycle email campaigns.
A Retainful account and a Retainful API key.
Use Retainful for cart abandonment and lifecycle email. Use Yuko workflows for loyalty messages such as points reminders and level changes.
No. Yuko sends customer attributes into Retainful. Retainful does not write back into Yuko.
Connected to the tools your store already runs on.