VIP Tiers

Build a Shopify VIP club your best customers stay in

A small group of customers drives most of your revenue. Give them a club worth staying in. Customers move up by spending, and unlock better perks at every level.

Customers move up as they spend

You set the spend each level needs. Yuko moves them up when they reach it.

Higher tiers earn faster

Set Gold to earn 2x points where Silver earns 1x.

Real perks, not badges

Discounts, free shipping, free products or store credit.

Every level tags the customer

Gold customers get a yuko-tier-gold tag in Shopify.

1 of 3 — Your VIP levels
PRODUCT SCREENSHOT 1VIP levels showing what each one needs and what it unlocks.
The basics

What is a Shopify VIP program?

A VIP program splits your customers into levels. They move up as they spend, earn points or place orders. Each level earns points faster and unlocks better perks, such as free shipping or early access to a launch.

The reason to run one is simple. A small group of customers already drives most of your revenue. A tiered loyalty program tells that group you noticed, and gives them a club worth staying in.

It also gives everyone else a target. A customer who can see what the next tier unlocks has a reason to place one more order.

It rewards your best customers

Your top spenders earn points fastest and get the perks nobody else can reach.

It gives everyone else a target

Customers can see what the next level unlocks, which turns one more order into a goal.

It sorts your customers for you

Each tier tags the customer in Shopify, ready for your email and your ads.

How it works

Four steps to your VIP club

You set the levels once. After that customers move up as they spend.

01

Set up your levels

Start with the base level and add the ones above it. Three or four levels works best.

02

Pick how customers qualify

Decide what counts: what they spend, the points they collect, or how many orders they place. Then set how much each level needs.

03

Decide what each level unlocks

Decide how fast each level earns points, and which perks it unlocks. Make the gap between levels obvious.

04

Customers move up as they spend

Yuko checks every order and moves a customer up as soon as they reach the spend you set. You never move anyone by hand.

What you control

Six decisions, and the club is yours

You set these once when you build the club. After that customers move up as they spend.

One

Higher tiers earn points faster

A Gold customer earns 2x points on the same order a Silver customer earns 1x on. You pick the rate for each level. That gap is the reason anyone bothers moving up.

Make the jump obvious. 1x to 2x changes what customers do. 1x to 1.1x changes nothing.

SCREENSHOTVIP levels showing 1x, 1.5x and 2x points.
Two

You choose who gets in

Decide what counts: how much a customer spends, how many points they collect, or how many orders they place. Then set how much each level needs, such as $500 spent for Gold.

Use spend when order values vary a lot. Use order count when baskets are small and people buy often.

SCREENSHOTSetting the entry number for each tier.
Three

You choose how long they keep it

A tier can last forever, or a customer can have to earn it again. Count everything they have ever bought, only the last twelve months, or the current calendar year.

The last twelve months is the one that keeps people buying. They have to keep spending to stay Gold.

SCREENSHOTChoosing lifetime, last 12 months or calendar year.
Four

Each level comes with real rewards

Give any level money off, a percentage off, free shipping, a free product or store credit. Customers see what their tier gets them in the cart and in their account.

Give the top level a perk no other level gets, such as early access to a launch.

SCREENSHOTTier rewards shown in the cart.
Five

Your email tool knows who is Gold

Every tier adds a tag to the customer in Shopify, such as yuko-tier-gold. Email just your Gold customers, or build an ad audience from them, without exporting a list.

Yuko sends the level name, how far along they are and an at-risk flag to Klaviyo too.

SCREENSHOTShopify customer tags added by each tier.
Six

Customers can see how close they are

Customers see their tier, and how far off the next one is, in the cart and in their Shopify account. Someone who can see they are close will often spend to get there.

Yuko can email them at 50%, 75% and 90% of the way there.

SCREENSHOTTier progress in the customer account.
Built in

What each level unlocks

Five rewards you attach to a level in Yuko. Customers see what their level gets them in the cart and in their account.

Faster points
Gold earns 2x points where Silver earns 1x. You set the rate for each level.
Exclusive discounts
Give a level its own discount. Only customers at that level get it.
Free shipping
Take shipping off every order for the levels you choose.
Free products
Add a product at no cost when a customer reaches a level.
Store credit
Drop credit into their account. It only spends with you.
Built by you

And what you can build on top

Every level writes a Shopify customer tag, such as yuko-tier-gold. Yuko writes the tag. Shopify and your email tool do the rest, so perks like these need no extra app.

Looking for member-only products and paid perks? That is Memberships.

Early access
Open a launch to Gold customers a day early, then to everyone else.
Private sales
Run a sale only customers at the levels you pick can see or buy from.
Event invites
Email just your top level about an event, a preview or a drop.
Anything tag-based
Any Shopify discount or app that reads customer tags can read your tiers.
Holding the tier

Catch customers before they slip

Levels work in both directions. Yuko flags a customer 30 days before they lose their level. You can email them while they can still keep it.

Automatic upgrade
Yuko moves a customer up on the order that takes them past the amount you set. Nobody waits for a review.
Downgrade rules you set
Decide whether a customer drops one level, or goes back to the base level, when they stop qualifying.
Earned rewards keep their price
A tier change never re-prices a reward a customer already earned.
At-risk flag
Yuko flags a customer 30 days before they lose their level. You get time to email them first.
Retention warnings
Send a reminder 30 days, 7 days and 1 day before their level runs out.
Milestone nudges
Email a customer when they are 50%, 75% and 90% of the way to the next level.
Integrations

Keep the stack you already run

KlaviyoOmnisendShopify FlowShopify POSWhatsAppWebhooksREST API
What merchants get

Your best customers, buying more often

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[X]%
[headline tier metric, e.g. more spend from customers in a tier]
[Across Yuko merchants, or a named brand]
[X]
[second metric]
[source]
[X]
[third metric]
[source]
Works together with

VIP tiers are better with these

Yuko Loyalty

Tiers decide how fast people earn points

The points program comes first. Tiers then decide how fast each customer earns on top of it.

  • 12+ ways to earn points
  • Spend points inside Shopify checkout
  • A rewards page in your branding
Explore Loyalty →
Yuko Memberships

Let customers buy their way in

Some customers will not wait to move up. Sell a paid plan that gets them there faster.

  • Paid plans that renew on your schedule
  • Member prices and free shipping
  • Checked in Shopify checkout
Explore Memberships →
FAQ

What merchants ask before they start

What is a Shopify VIP program?

A VIP program splits your customers into levels. They move up as they spend, earn points or place orders. Each level earns points faster and unlocks better perks, such as free shipping or early access. The point is to give your best customers a reason to stay, and everyone else a target to reach.

What is a VIP tier?

A tier is one level in that program. Most tiered loyalty programs run three levels. A base level most customers reach, a middle level for repeat buyers, and a top level only your best customers get to.

How do customers qualify for a tier?

You pick one thing that counts: what they spend, the points they collect, or how many orders they place. Then you set how much each level needs, such as $500 spent for Gold. Yuko moves a customer up on the order that takes them past it.

How many tiers should I create?

Three or four. Fewer levels make each step feel meaningful. Add too many and the levels blur together, so moving up stops meaning anything.

What benefits can I give each tier?

Points earned faster, plus money off, a percentage off, free shipping, free products or store credit. Every tier also writes a Shopify customer tag you can use for email and ads.

Can I give VIP customers exclusive offers and early access?

Yes. Discounts, free shipping, free products and store credit attach to a level directly in Yuko. For early access, private sales or event invites, use the Shopify customer tag each level writes. Any Shopify discount or email tool that reads tags can read your levels.

Can I offer member-only products to a VIP tier?

Member-only products are part of Memberships rather than VIP tiers. Customers earn a tier by spending. They buy a membership. Many stores run both, and a paid plan can speed up how fast a customer moves up.

How long does a customer keep their tier?

That is up to you. On a lifetime window they keep it for good. On a rolling twelve-month or calendar-year window they have to re-earn it, which keeps customers buying through the year.

What happens if a customer stops buying?

On a rolling or calendar window they drop a level. You choose whether they fall one step or go back to the base level. Yuko flags a customer once they are within 30 days of losing their level, so you can email them first.

Do tier changes affect rewards customers already earned?

No. A tier change never re-prices a reward a customer already earned. What they banked at Gold stays what it was.

Can I use tiers for email segments?

Yes. Every level writes a Shopify customer tag. Yuko also sends the level name, progress and at-risk flag to Klaviyo. You can build a top-level segment or a win-back flow from either.

Do I need a loyalty program to run VIP tiers?

Yes. Tiers change how fast your loyalty program hands out points, so the points program comes first. Both run in the same app, on one customer record.

How much does a Shopify VIP program cost?

Yuko Advanced is $30 a month and includes 300 orders, then $5 for each additional 100 orders. Growth is $199 a month with unlimited orders. VIP tiers, loyalty, referrals and memberships are all in the same app.

Give your best customers a reason to stay

Faster earning and real rewards, running without manual work.

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